Your headline article about the URM credit card situation, on page one of the Idaho County Free Press released Nov. 27, contained damaging misinformation when you included Riener’s Grocery in the list of affected businesses. United Retail Markets (URM) offers many services to its member stores including warehouse supply and financial service applications.
Each member store chooses the services they want to use. Riener’s Grocery uses the URM warehouse supply only. Riener’s never used URM credit card software. The credit card processing system at Riener’s Grocery uses a secure direct connection to a financial institution and does not send any customer data to a network server or the Internet.
For five decades Riener’s Grocery provided quality groceries at competitive prices and outstanding customer service, including protecting our customer’s personal information, privacy and confidentiality when making credit or debit card purchases. I want to emphasize, credit cards are safe to use at Riener’s Grocery. Our Cottonwood-based business has never had a compromise of credit card data.