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DMV office to be closed Thursday, Friday for statewide upgrade

Service to resume Monday, Aug. 13, but anticipate delays

Eye exam equipment at the Idaho County driver’s licensing office in Grangeville.

Photo by David Rauzi
Eye exam equipment at the Idaho County driver’s licensing office in Grangeville.

— Driver’s license services will be unavailable at the Grangeville DMV this Thursday and Friday, Aug. 9-10, as part of a statewide shutdown for a computer system upgrade.

All county sheriff’s DMV offices that issue driver’s licenses and identification cards will be closed for two days so Idaho’s Division of Motor Vehicles computer system can be upgraded from its present status as a 1980’s mainframe. The upgrade is designed to provide enhanced security and increased customer service.

County assessor’s offices will remain open to issue vehicle registrations and titles. Disability placards will not be available during the two-day closure.

County sheriff’s DMV offices will reopen on Monday, Aug. 13; however, customers should anticipate delays while employees adjust to the new system.

“We are encouraging citizens needing to apply for or renew their driver’s license or identification card in August to do so before Aug. 9, or if possible wait until the week of Aug. 20,” said Idaho Transportation Department Division of Motor Vehicles Administrator Alberto Gonzalez. “The DMV clerks will be trained in the new system, but there will likely be delays while they become more familiar with it.”

This is the second phase of a three-phase project to modernize the state’s DMV system. In 2017, the first phase was completed when permanent disability placards became available at the county assessor’s offices rather than at the DMV headquarters in Boise to better serve customers. The third phase will move vehicle registrations and title records from the mainframe computer next year.


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